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Delivery
Where can I track my parcel?
My tracking hasn’t updated, is that normal?
Can I request a specific delivery time?
Will the couriers leave my parcel with a neighbour?
I gave you the wrong address, what do I do?
I’ve ordered a few items, will they arrive all in one delivery?
What do I do if my order doesn't arrive?
Returns
Can I return something if I order the wrong item by mistake?
Can I return something if I’ve opened it?
I returned an item but I haven’t heard back yet, what do I do?
I’ve decided I no longer want my item, can I return it?
My item is not working, what can I do?
My item has arrived damaged, what do I do?
Orders
How do I make an order?
How do I cancel my order?
My parcel arrived but one of the items is missing, what do I do?
My parcel arrived, but you’ve sent me the wrong one, what do I do?
I have a discount code but can’t find where to enter it
I have forgotten to enter my discount code
Where do I enter my voucher code?
How do BargainMax reduce packaging waste?
Payments
How long does it take for my money to be refunded?
What methods can I use to pay?
Why is the item cheaper here than on eBay or Amazon?
Are you VAT registered?
Other
I didn’t receive a confirmation email?!
Where can I keep up with your current deals and offers?
How do I open an account?
Can I unsubscribe from your marketing emails?
Contact
Where is my order?
How do I return my order?
I am missing an item
My item is faulty
I want to cancel my order
There is a problem with my order
My item is damaged
I have a problem at checkout
I've received the wrong item
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