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Help

Delivery

Where can I track my parcel?

My tracking hasn’t updated, is that normal?

Can I request a specific delivery time?

Will the couriers leave my parcel with a neighbour?

I gave you the wrong address, what do I do?

I’ve ordered a few items, will they arrive all in one delivery?

What do I do if my order doesn't arrive?

Returns

Can I return something if I order the wrong item by mistake?

Can I return something if I’ve opened it?

I returned an item but I haven’t heard back yet, what do I do?

I’ve decided I no longer want my item, can I return it?

My item is not working, what can I do?

My item has arrived damaged, what do I do?

Orders

How do I make an order?

How do I cancel my order?

My parcel arrived but one of the items is missing, what do I do?

My parcel arrived, but you’ve sent me the wrong one, what do I do?

I have a discount code but can’t find where to enter it

I have forgotten to enter my discount code

Where do I enter my voucher code?

How do BargainMax reduce packaging waste?

Payments

How long does it take for my money to be refunded?

What methods can I use to pay?

What methods can I use to pay?

Why is the item cheaper here than on eBay or Amazon?

Are you VAT registered?

Other

I didn’t receive a confirmation email?!

Where can I keep up with your current deals and offers?

How do I open an account?

Can I unsubscribe from your marketing emails?

Contact

Where is my order?

How do I return my order?

I am missing an item

My item is faulty

I want to cancel my order

There is a problem with my order

My item is damaged

I have a problem at checkout

I've received the wrong item

Need More Help?

   Contact us on WhatsApp

Our opening times to reach us by WhatsApp are:
Monday to Friday 9am - 5pm
Closed on Bank holidays.

 

WhatsApp is not a live chat service and an agent will respond as soon as they are available.

  Call us on 0333 999 8779

Our opening times to reach us by Phone are:
Monday to Friday 9am - 5pm
Closed on Bank holidays.

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