Delivery Information / Returns
Next Working Day Delivery
- Free for orders of £39.99 and above, £2.99 for orders under £40
- Order by 2pm Monday to Friday (excluding weekends & bank holidays)
- UK Mainland only
- Full list of excluded postcodes here
Standard Delivery - Mainland UK
- Free for orders above £9.99
- For orders under £9.99 there is a £1.99 delivery charge
- Delivery in 2 - 4 working days
- Non mainland UK and some rural postcodes will incur a £3.99 delivery cost (please see below)
Standard Delivery - Non Mainland UK
- Includes: Highlands, Ireland, Isles, Islands and some rural areas.
- Please find the full list of included postcodes here.
Once you select a delivery method at checkout you’ll be given a delivery date, these dates are indicative only and are not guaranteed. We do aim to deliver all orders within 5 working days. If your order is running late please get in touch with us and a member of our customer service team will be happy to chase this for you.
We are only able to deliver orders to the address provided at the time of order. Once your order is complete it is not always possible to change the address. If you do need the address to be changed please get in touch as soon as possible and we’ll try to get this done for you.
Deliveries to remote or rural postcodes may take an extra 1-2 days to arrive, this includes next day delivery. Free delivery is not available to BT postcodes
Hermes Shop is a new parcel collection service, with over 5,000 nationwide ParcelShops open from early until late, 7 days a week. When placing your order during checkout, you will have the option to select Click and Collect. Simply type your postcode and it will display your nearest Parcelshop available to collect your order within 3-4 days.
Click and Collect is free for orders above £9.99 and £1.99 for orders below this. There are some exclusions on large items which unfortunately cannot be delivered to certain stores. If your basket has any of these items, Click and Collect will not display as an option at checkout.
When collecting your order just bring your collection code (contained in the email you receive when your order is ready to be collected) and ID with you.
Your order will be held at the store for 10 days, before being returned back to us at BargainMax. You will receive regular SMS messages keeping you up to date on your delivery.
A form of identification along with your collection code will be needed to collect your parcel. Accepted forms of ID are:
- Birth Certificate
- Citizen Card
- Order Confirmation
- Foreign ID Card
- NI Card
- Tenancy Agreement
- UK Biometric Card
- UK Driving License
- Utility Bill
- Standard Delivery - £5.99
- Delivery in 5-7 working days
- Standard Delivery - £3.99
- Delivery in 7-14 working days
EXTENDED RETURNS PERIOD - CORONAVIRUS UPDATE
Due to the recent COVID-19 pandemic, we wanted to make returns as easy & stress-free as possible for you. So we're extending our returns period up to 60 days on any orders placed after the 16th of March 2020. We hope this extended period of time will allow you to follow government advice regarding self-isolation properly, and also cover you in the case of any disruption to the postal services. For more information on ensuring the safety and wellbeing of yourselves and others, please visit https://www.nhs.uk/conditions/coronavirus-covid-19/ - Our returns policy is otherwise exactly the same!
Whilst we always strive to provide the very best products and service, there may be a rare occasion that the order may not be exactly as you had expected. Please do not hesitate to get in touch. Our team will be more than happy to resolve this for you.
If you wish to return your purchase we ask that you please inform us within 60 days of receipt. We will only issue a refund if the item is unopened, unused and resalable condition. Failure to do so may result in a reduction of the refund amount. Once your returned item is checked in at our facility you will receive a full refund of the purchase price of the item plus any delivery charges you paid when you placed the order. This may take up to 5 working days after we receive your items..
Our recommended courier for returns is MyHermes, you can find their site here. Please remember to take note of your tracking number!
Our returns address is:
Bargainmax Ltd, Pilkington Site,
Please include a copy of our returns form that can be found here.
Next Day Delivery
The following postcodes are not eligible for next day delivery: AB, BT, GY, HS, IM,IV, IP, JE KA, KW, NE66-72, NR, PA, PH, PL, RH10, S80, TD, WC1, WC2.
The full list of excluded postcodes can be found here .
Due to shipping restrictions we are unable to ship large items (usually over 30kg) to Ireland, The Highlands and other non mainland locations. We reserve the right to cancel orders on this basis.
Large orders to mainland UK may take an extra working day for delivery.
If an item is dispatched directly from the supplier, the delivery time can vary depending on the supplier.
Currently the dispatch time is between 7-14 working days and any item is clearly marked on the product page and on your shopping basket stating that "This item is dispatched directly from supplier"