I returned an item but I haven’t heard back yet, what do I do?
Returns can take up to 14 days* to be received and processed back in our warehouse. Don’t worry, we will issue a refund via your original payment method once we've received your returned item(s) and send you an email when this has been done.
*During busy periods such as Christmas this can be longer as it may take longer for couriers to return your parcel to us.